Quote request
An AI voice agent answers a quote request, asks the right qualification questions, captures project details, and prepares a clean lead handoff.
What happens next
- Lead created
- Key details captured
- Sales team notified
AI voice agents built around the way your business already works.
InboundNodes builds personalized AI voice agents for operational businesses — connecting with your CRM, calendar, ERP, booking tools, dispatch systems, and internal processes to turn inbound calls into structured actions.
Built for call-heavy teams in construction, manufacturing, trades, and field service.
Live inbound workflow
Construction
Incoming call
"We need a quote for a warehouse renovation. Can someone visit the site this week?"
Understood by Agent
Intent
Quote request
Project
Warehouse renovation
Timeline
This week
Next step
Site visit
Actions prepared
Preparing
- Lead created in CRM
- Site visit requested
- Sales team notified
- Summary sent
WHAT WE DO
From conversation to action.
Call → Context → Systems → Handoff
01
Answer with context
The AI voice agent handles the call, understands intent, and checks connected systems when needed — availability, records, bookings, or existing requests.
02
Structure the request
Caller details, urgency, job type, timeline, and next steps become clean fields your team can use.
03
Connect the stack
The workflow engine routes outcomes into CRMs, calendars, ERPs, dispatch systems, pipelines, and internal channels.
04
Trigger the handoff
Create a lead, prepare a booking, open a ticket, notify the team, or escalate to a human.
How it works
How we build around your operation.
We start with how your team already handles calls, then design the AI voice agent and workflow engine around your tools, rules, and handoffs.
01
Map the call flow
We learn how calls come in today, what your team asks, where details are stored, and when a human needs to step in.
02
Design the AI voice agent
We shape the agent's questions, tone, knowledge, qualification logic, and escalation paths around your business.
03
Connect your systems
Where your tools allow it, the workflow engine connects to CRMs, calendars, ERPs, booking tools, dispatch systems, and internal channels.
04
Launch and refine
The workflow goes live with real calls, then improves based on call outcomes, edge cases, and team feedback.
Example workflows
Built for the calls that create real work.
Booking or site visit
The AI voice agent collects appointment details, checks what your team needs to know, and prepares the booking or dispatch handoff.
What happens next
- Booking request captured
- Availability collected
- Calendar or dispatch handoff prepared
Urgent maintenance request
The AI voice agent identifies urgency, structures the issue, and triggers the right escalation path based on your workflow.
What happens next
- Priority marked
- Ticket created
- Team escalated
Support or repeat questions
The AI voice agent answers using approved business knowledge, logs the call context, and hands off when a human is needed.
What happens next
- Answer delivered
- Call context logged
- Human handoff if needed
Industries
Built where calls turn into work.
InboundNodes is currently focused on operational teams where phone calls create jobs, bookings, service requests, and internal handoffs.
Construction
Quote requests, site visits, job intake
Manufacturing
Maintenance calls, ERP tickets, escalation
Trades
Bookings, dispatch, customer intake
Field service
Appointments, routing, customer updates
Also relevant for: HVAC, Plumbing, Electrical, Roofing, Warehousing & logistics, Property management.
Get in touch
Have inbound calls your team should not be handling manually?
Tell us how your team currently handles calls, tools, and follow-up. We’ll help identify where a personalized voice workflow could fit.